Privacy Policy

1. Who we are

This site is operated by phrenzis.com, LLC, 17 Khreshchatyk Street, Business Center, Kyiv, 01001, Ukraine. EDRPOU code: 69644661. Managing Director: Thomas Meyer. Email: contact@phrenzis.com; phone: +380 665 347 5704.

2. Legal basis

We process data submitted through enquiry and lead forms under Закон України «Про захист персональних даних» № 3998-IX від 25.04.2024 and Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015. Bases: your informed consent, contract performance, and our legitimate interest in answering enquiries.

3. Data we collect

• Name, phone and email entered in a form;
• Your message and the property or service you ask about;
• Technical data: IP address, browser, pages, cookie identifiers.

4. Use, sharing and retention

We use data to answer enquiries, prepare offers, arrange viewings and meet legal duties. We do not sell data. Data is shared only with hosting, CRM and analytics providers acting on our instructions, or with authorities where required. Enquiry records are kept up to 3 years after the last contact unless the law requires longer. Non-essential cookies and analytics run only with your consent.

5. Your rights

You may ask for access, correction, deletion, restriction or portability, object to processing and withdraw consent by writing to contact@phrenzis.com. We reply within 30 days. Complaints may be filed with the Ukrainian Parliament Commissioner for Human Rights.

6. Consumer and advertising rules

Pre-contract information, price terms and complaint routes are provided under Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991; complaints may go to the State Service of Ukraine for Food Safety and Consumer Protection or to the courts. Property advertising follows Закон України «Про рекламу» № 270/96-ВР від 03.07.1996 and is not an official registry extract; verify title in the State Register of Real Property Rights.

7. Registry data and changes

Registration details shown here match the Unified State Register under Закон України «Про державну реєстрацію юридичних осіб, фізичних осіб – підприємців та громадських формувань» № 755-IV від 15.05.2003. We may update this policy; the current version is always published on this page.